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Our Commitment to Privacy
Effective [01/01/05]
Casa Candles Online values its customers and respects
their privacy. We collect customer information in an effort to improve your
shopping experience and to communicate with you about our products, services,
contests, and promotions. Casa Candles Online recognizes that it must maintain
and use customer information responsibly. We do not sell or rent the
information you provide to us online to third parties.
This policy describes the choices you can make about
how we collect and use your information. If you have any questions about our
privacy policy, click here to contact Casa Candles online customer service or
call us at 1-888-343-3322 or write us at Casa Candles Online Customer Services,
9903 Santa Monica Blvd. Suite 522 Los Angeles, CA 90212.
If our information practices change in the future, we
will let you know by posting the policy changes on our Web site or by
communicating directly with you. We will notify you of any such change before
we use your information in a manner not previously disclosed in our privacy
policy. You will have the opportunity at that time to opt out of any new use of
your information.
Frequently Asked Questions:
What kind of information does Casa Candles Online collect?
How does Casa Candles Online use my information?
How does Casa Candles Online protect kids' privacy?
What are cookies? How does Casa Candles Online use cookies on its
site?
How does Casa Candles Online make sure my order information is
secure?
What about links to other Web sites and services?
What kind of information does Casa
Candles Online collect?
We collect information (such as your name, email address, mailing
address, phone and credit card numbers), that you provide when you place an
order.
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How does Casa Candles Online use my information?
When you make a purchase from Casa Candles Online, we use your information to
process your order. We will also send you an email to confirm your order and
may need to contact you via phone, postal mail or email if we have other
questions regarding your order. From time to time, we may also send you emails
to help us learn more about your shopping preferences. In addition, we may use
information about your product interests and purchases to help us improve our
site design and your shopping experience. If you make a purchase online or over
the phone, we may also send you notices about our products.
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How does Casa Candles Online protect kids' privacy?
Like you, Casa Candles Online is concerned about the safety of children when
they use the Internet. In accordance of the Children's Online Privacy
Protection Act of 1998, we will never knowingly request personally identifiable
information from anyone under the age of 13 without prior verifiable parental
consent. If we receive actual knowledge that a subscriber to Casa Candles
Online is under the age of 13, we will remove all personally identifiable
information about that person from our files.
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What are cookies? Does Casa Candles Online use cookies on its
site?
A cookie is a small data file that Web sites often
store on your computer's hard drive when you visit their sites. A cookie may
contain information (such as a unique user ID), that is used to track the pages
of the sites you've visited. Cookies will not be used as you shop at Casa
Candles.com. Instead, your IP Address is referenced to process your order.
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How does Casa Candles Online make sure my order information is
secure?
Protecting your order information is a priority for
us. We use Secure Sockets Layer (SSL) technology to protect the security of
your online order information.
To check the security of your connection, look at the
lower left-hand corner of your browser window after accessing the server. If
you see an unbroken key or a closed lock (depending on your browser), then SSL
is active and the server is secure. You can also double-check by looking at the
URL line of your browser. When accessing a secure server, the first characters
of the site address will change from "http" to "https."
Some versions of browsers and some firewalls don't
permit communication through secure servers. In that case, you won't be able to
connect to the server and therefore won't be able to place an order through an
insecure connection. If you cannot access the secure server for any reason,
please print our order form and place your order by phone at 1-888-343-3322.
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What about links to other Web sites and services?
Casa Candles Online may contain links to other sites that are not under our
control. These Web sites have their own policies regarding privacy, which you
should review before visiting them. We have no responsibility for linked Web
sites and provide these links solely for the convenience and information of our
visitors.
If you have any questions about our privacy policy,
you can send an email to
Casa Candles online customer service,
call us at 1-888-343-3322 or write us at Casa Candles Online Customer Services,
9903 Santa Monica Blvd. Suite 522, Los Angeles, CA 90212.
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